Job Description
Join Oakland Health Partners as a Remote Medical Receptionist and become the heart of our patient-first healthcare experience! We're seeking a compassionate professional to deliver exceptional virtual front-desk services while supporting our Oakland-based medical team. Enjoy the flexibility of remote work with competitive benefits and career growth opportunities in one of California's most vibrant healthcare communities.
Why You'll Love Working With Us:
- 100% remote-friendly position with flexible scheduling
- Comprehensive health/dental/vision insurance
- Professional development stipend
- Collaborative telehealth environment
Responsibilities
- Manage virtual patient check-ins and scheduling via HIPAA-compliant platforms
- Handle insurance verification and billing inquiries with precision
- Coordinate telehealth appointments and troubleshoot technical issues
- Maintain accurate electronic health records (EHR) documentation
- Support patient communication via secure messaging portals
- Assist providers with administrative workflow optimization
- Collaborate with clinical teams for seamless patient care coordination
Qualifications
- Minimum 2 years medical reception or administrative healthcare experience
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication and conflict resolution skills
- High-speed home internet and quiet workspace
- California medical terminology certification preferred
- Experience with insurance verification processes
- Ability to multitask in fast-paced virtual environment