Job Description
Join Tulsa Health Partners as a Remote Medical Receptionist and become the first point of contact for our patients! We're seeking a compassionate and organized professional to deliver exceptional virtual support to our growing medical practice. Enjoy the flexibility of remote work while making a tangible impact on patient care coordination and clinic operations.
This hybrid role offers 100% remote flexibility with quarterly on-site training in Tulsa. You'll leverage cutting-edge telehealth platforms to manage scheduling, verify insurance, and maintain accurate patient records—all while supporting our mission to provide accessible, high-quality healthcare.
Responsibilities
- Manage patient scheduling and virtual check-ins via HIPAA-compliant telehealth systems
- Verify insurance coverage and pre-authorizations for medical procedures
- Maintain accurate electronic health records (EHR) in Epic systems
- Coordinate with clinical staff regarding patient needs and appointment updates
- Handle confidential patient communications via secure messaging platforms
- Process billing forms and assist with financial clearance processes
- Support patient education on telehealth protocols and digital tools
Qualifications
- Minimum 2 years medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic preferred) and telehealth platforms
- Strong knowledge of medical terminology and insurance verification
- Exceptional communication skills with empathetic patient interaction abilities
- Ability to work independently in a remote setting with minimal supervision
- High typing speed (60+ WPM) and data entry accuracy
- Current CPR certification or willingness to obtain within 30 days