Job Description
Join our award-winning medical practice in Sacramento as a Senior Medical Receptionist! We're seeking a polished professional to deliver exceptional patient experiences while managing critical administrative operations. This high-paying role offers competitive compensation, comprehensive benefits, and growth opportunities in a state-of-the-art healthcare environment.
Our ideal candidate thrives in fast-paced settings, possesses exceptional communication skills, and demonstrates mastery of healthcare protocols. If you're passionate about patient care and administrative excellence, apply today to become part of Sacramento's premier healthcare team!
Responsibilities
- Manage patient scheduling, check-in/out processes, and insurance verification
- Handle confidential medical records with HIPAA compliance expertise
- Coordinate multi-specialty appointments and provider communications
- Process billing codes and maintain accurate financial records
- Train junior staff on practice protocols and patient service standards
- Implement patient satisfaction initiatives and resolve concerns
- Maintain inventory of medical supplies and office equipment
Qualifications
- 3+ years of medical office reception experience
- Proficiency in Epic, NextGen, or similar EHR systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Expert knowledge of HIPAA regulations and billing codes
- Exceptional multitasking abilities in high-volume settings
- Strong problem-solving and conflict resolution skills
- Spanish bilingual proficiency required
- Ability to work flexible shifts including evenings