Job Description
Join Milwaukee's premier healthcare facility as a Senior Medical Receptionist and elevate your career with an exceptional compensation package. We're seeking a polished professional to deliver world-class patient experiences while managing complex administrative operations in a fast-paced specialty clinic environment. Enjoy comprehensive benefits including health insurance, retirement matching, and paid time off in a supportive, growth-oriented setting.
Our commitment to excellence extends to our team members. This role offers competitive pay, professional development opportunities, and the chance to work alongside top-tier medical professionals in a state-of-the-art facility. If you're passionate about healthcare administration and ready for a rewarding challenge, we encourage you to apply today.
Responsibilities
- Manage patient check-in/out processes with precision and empathy
- Coordinate complex scheduling across multiple specialties using Epic EHR
- Verify insurance eligibility and handle billing inquiries
- Maintain HIPAA-compliant medical records and confidentiality protocols
- Train and mentor junior reception staff on operational procedures
- Collaborate with clinical teams to optimize patient flow
- Resolve patient concerns with professionalism and discretion
Qualifications
- Minimum 3 years medical reception experience in specialty practice
- Proficiency with Epic EHR and Practice Management Systems
- Certified Medical Administrative Assistant (CMA) preferred
- Exceptional communication and conflict resolution skills
- Deep knowledge of HIPAA and healthcare compliance regulations
- Ability to multitask in high-pressure situations
- Associate degree in healthcare administration or related field
- Experience training and supervising administrative staff