Job Description
Are you a people-person looking for a rewarding career in healthcare? Apex Health Partners is urgently hiring a dedicated Medical Receptionist to join our dynamic team in Chicago, IL. If you thrive in a fast-paced environment and have a passion for patient care, we want to meet you!
As a Medical Receptionist, you will be the face of our practice, ensuring a welcoming atmosphere for every patient. We offer a competitive salary, comprehensive benefits, and a supportive work culture. Don't miss this opportunity to advance your healthcare career today.
Responsibilities
- Front Desk Operations: Greet patients warmly, manage check-in and check-out processes efficiently, and maintain a professional reception area.
- Scheduling: Accurately schedule patient appointments via phone and in-person, managing calendar availability and reminders.
- Insurance & Billing: Verify patient insurance information, collect copays, and assist with basic medical billing and collection inquiries.
- Communication: Answer multi-line phone systems professionally, screen calls, and direct inquiries to the appropriate staff members.
- Record Management: Update and maintain electronic health records (EHR) and ensure patient privacy compliance (HIPAA).
- Administrative Support: Prepare new patient files, handle incoming mail, and coordinate with medical staff for patient flow.
Qualifications
- Experience: Minimum of 1-2 years of experience as a receptionist or in a medical front-desk role preferred.
- Education: High School Diploma or GED required.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel) and electronic health record systems (EHR) is highly desirable.
- Communication: Excellent verbal and written communication skills with a customer-service oriented attitude.
- Detail-Oriented: Strong attention to detail when handling patient data, insurance details, and scheduling.
- Availability: Flexibility to work evenings and weekends as required by clinic hours.