Job Description
Join our award-winning healthcare team at HealthFirst Medical Group! We're urgently seeking a compassionate Medical Receptionist to deliver exceptional patient experiences in our busy Indianapolis clinic. This is a unique opportunity to make a direct impact on patient care while growing your career in healthcare administration.
As the first point of contact for patients, you'll play a vital role in maintaining our clinic's reputation for excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment designed for professional growth.
Responsibilities
- Manage patient scheduling, check-in/out procedures, and appointment confirmations
- Handle insurance verification, billing inquiries, and medical records management
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain HIPAA compliance for all patient communications and documentation
- Process payments, collect co-pays, and manage daily financial transactions
- Assist with administrative tasks including filing, data entry, and inventory management
- Resolve patient concerns with empathy and professionalism
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency with electronic health records (EHR) systems and scheduling software
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong organizational abilities
- CPR certification or willingness to obtain