Job Description
Urgently Seeking Experienced Medical Receptionists in Minneapolis! Join City Medical Group's dynamic healthcare team and make a meaningful impact on patient care. We're offering competitive compensation, comprehensive benefits, and a supportive work environment.
As a key frontline team member, you'll be the first point of contact for patients, delivering exceptional service while managing critical administrative functions. Our state-of-the-art facility serves diverse communities and values professionalism, compassion, and efficiency.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments, manage calendars, and coordinate with medical staff
- Handle patient inquiries via phone and in-person with exceptional communication skills
- Maintain accurate electronic health records (EHR) and ensure HIPAA compliance
- Process insurance verifications and collect patient payments
- Coordinate lab results and follow-up communications
- Assist with administrative tasks including filing, scanning, and data entry
Qualifications
- Minimum 1 year of medical receptionist or healthcare administrative experience
- Proficiency with EHR systems (Epic, Cerner, or similar) and MS Office Suite
- Strong understanding of HIPAA regulations and patient confidentiality
- Excellent interpersonal skills with ability to remain calm under pressure
- High school diploma or equivalent; medical terminology certification preferred
- Exceptional organizational skills and attention to detail
- Ability to multitask in a fast-paced environment