Job Description
Join our patient-centered team at Jacksonville Medical Group, where we prioritize work-life balance through flexible scheduling! We're seeking a compassionate Medical Receptionist to be the first point of contact for our growing patient base. Enjoy the stability of healthcare with the freedom to customize your work hours around your personal commitments. Our modern facility offers collaborative teams, competitive benefits, and opportunities for career growth. If you're detail-oriented with a passion for patient care and value flexibility in your schedule, apply today to become part of Jacksonville's premier healthcare provider.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate medical records using EHR systems
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Answer multi-line phone systems and triage patient communications
- Prepare and maintain patient charts and administrative documents
- Assist with patient education materials and appointment reminders
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and insurance processes
- Flexibility to work varied shifts including evenings/weekends
- Positive attitude with commitment to patient confidentiality