Job Description
Join Austin Health Partners as a Medical Receptionist and become the welcoming face of our thriving healthcare practice. We're seeking a compassionate professional to manage front desk operations in a fast-paced environment where patient care is paramount. Enjoy competitive benefits, career growth opportunities, and the chance to make a meaningful impact in our community.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Answer multi-line phone calls and triage communications
- Prepare and maintain medical documentation
- Assist with patient registration forms and consent processing
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 1+ years medical front desk/reception experience
- Proficiency in EHR systems (e.g., Epic, Athenahealth)
- Strong knowledge of HIPAA compliance protocols
- Exceptional interpersonal and communication skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge
- Spanish fluency highly desirable