Job Description
Join our award-winning healthcare team as a Medical Receptionist at Madison Health Partners! We're seeking a compassionate and organized professional to be the first point of contact for our patients. In this vital role, you'll ensure seamless patient experiences while supporting our medical staff in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Madison's thriving healthcare sector.
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Handle appointment scheduling and calendar coordination
- Verify insurance coverage and collect co-payments
- Maintain accurate patient records in EMR systems
- Coordinate communication between patients and medical staff
- Assist with basic medical office administrative tasks
- Uphold strict HIPAA compliance protocols
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or front desk experience
- Proficiency with EMR/EHR systems (Epic preferred)
- Exceptional customer service and communication skills
- Strong organizational and multitasking abilities
- Basic knowledge of medical terminology
- Ability to work in a fast-paced environment