Job Description
Are you a compassionate professional looking to make a real difference in your community? Apex Medical Center is seeking a dedicated Medical Receptionist to join our growing team in Reno, NV. We pride ourselves on providing exceptional patient care and offer a supportive, modern work environment where your contributions are valued.
Why Join Us?
• Competitive pay and comprehensive benefits package
• Modern, state-of-the-art facility
• Supportive team culture with ongoing training
• Convenient location in the heart of Reno
If you have a positive attitude and a passion for healthcare, we want to meet you. Apply today and take the next step in your career with Apex Medical Center.
Responsibilities
- Front Desk Management: Greet patients warmly and professionally as they arrive, answer phone calls, and manage the front desk area efficiently.
- Scheduling: Schedule patient appointments using electronic health record (EHR) systems and send reminder calls or texts.
- Administrative Support: Handle check-in and check-out processes, verify insurance information, and process payments accurately.
- Record Keeping: Maintain accurate patient records, update charts, and ensure confidentiality of all medical information.
- Communication: Coordinate with medical staff and insurance companies to resolve billing or scheduling issues.
- Inventory: Monitor and restock office supplies and reception area materials as needed.
Qualifications
- Education: High School Diploma or GED required; Medical Office Assistant certification is a plus.
- Experience: Previous experience as a medical receptionist or front desk administrator preferred.
- Skills: Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) software (e.g., AthenaHealth, Epic).
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Organization: Strong attention to detail and ability to multitask in a fast-paced environment.
- Customer Service: Proven ability to provide exceptional customer service to patients of all backgrounds.