Job Description
Join our award-winning healthcare team as a Medical Receptionist and elevate your career with competitive compensation in Laredo's premier medical facility. We're seeking a professional with exceptional patient-facing skills to serve as the first point of contact for our diverse patient population. Enjoy comprehensive benefits, flexible scheduling, and a collaborative environment that values your growth.
At Laredo Medical Excellence Group, we pride ourselves on delivering world-class care to our community. This high-paying role offers stability, professional development opportunities, and the chance to make a meaningful impact in healthcare administration.
Responsibilities
- Manage patient intake, scheduling, and registration with precision and empathy
- Verify insurance coverage and maintain accurate electronic health records (EHR)
- Coordinate multi-specialty appointments and provider communications
- Handle confidential patient information with strict HIPAA compliance
- Process billing inquiries and assist with financial counseling
- Train new front desk staff on patient protocols and systems
- Collaborate with clinical teams to optimize patient flow and satisfaction
Qualifications
- Minimum 3 years' experience in medical office administration
- Proficiency in EHR systems (Epic or NextGen preferred)
- Bilingual fluency in English/Spanish required
- CCMA or RHIT certification strongly preferred
- Expert knowledge of HIPAA and healthcare compliance regulations
- Exceptional multitasking and conflict resolution abilities
- Associate's degree in healthcare administration or related field
- Proven track record of patient satisfaction scores above 95%