Job Description
Join our award-winning healthcare team in sunny St. Petersburg, Florida! We're seeking a polished Medical Receptionist to deliver exceptional patient experiences at our state-of-the-art facility. Enjoy premium compensation, comprehensive benefits, and a supportive environment where your skills are valued. Why join us? • Industry-leading salary range • Health/dental/vision insurance • PTO & retirement plans • Career advancement opportunities • Modern practice with cutting-edge EHR systems
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate complex appointment scheduling across multiple departments
- Handle insurance verification and billing inquiries
- Maintain accurate patient records in EHR systems (Epic/NextGen preferred)
- Triage patient calls and escalate urgent matters appropriately
- Support front desk operations and medical supply inventory
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- Minimum 3 years of medical reception experience in a clinical setting
- Proficiency with EHR systems and practice management software
- Exceptional communication and conflict resolution skills
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Strong knowledge of HIPAA compliance protocols
- Ability to multitask in fast-paced environments
- Associate's degree in healthcare administration or related field