Job Description
Join our dynamic healthcare team as an Immediate Hire Medical Receptionist in Baltimore, MD! We're seeking a compassionate professional to be the first point of contact for patients, ensuring exceptional service while supporting clinical operations. This is a rare opportunity to start immediately in a rewarding role with competitive benefits and growth potential.
Our practice values patient-centered care, efficiency, and teamwork. You'll work in a modern facility with cutting-edge technology and a supportive environment where your contributions directly impact patient experiences.
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining accurate records
- Schedule appointments via EHR systems and coordinate with healthcare providers
- Handle phone communications, triage calls, and manage patient inquiries
- Verify insurance eligibility and collect co-pays using HIPAA-compliant protocols
- Prepare and maintain medical charts, ensuring documentation accuracy
- Coordinate with billing department for insurance claims and financial counseling
- Assist with administrative tasks like supply inventory and office correspondence
Qualifications
- Minimum 1 year experience in medical office administration or reception
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance verification
- Exceptional customer service skills with conflict resolution ability
- High typing speed (45+ WPM) and data entry accuracy
- Ability to multitask in a fast-paced clinical environment
- Current CPR certification or willingness to obtain within 30 days