Job Description
Join our award-winning healthcare team in paradise! Pacific Medical Group is seeking an exceptional Medical Receptionist to join our Honolulu practice immediately. This is a rare opportunity to make a meaningful impact in patient care while enjoying Hawaii's vibrant culture. We offer competitive compensation, comprehensive benefits, and a supportive environment where your contributions are valued.
Our ideal candidate thrives in fast-paced settings, possesses exceptional communication skills, and is passionate about delivering exceptional patient experiences. If you're ready to start your healthcare career without delay, apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and coordinate with medical providers
- Handle phone inquiries and triage urgent calls appropriately
- Maintain accurate electronic health records (EHR) and patient files
- Process insurance verification and billing documentation
- Assist with administrative tasks including filing and data entry
- Coordinate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year medical front desk/reception experience required
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology and HIPAA compliance
- High school diploma or equivalent required