Job Description
Join our award-winning healthcare team as a Lead Medical Receptionist at Anaheim Medical Partners. We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in one of California's most vibrant healthcare communities.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate multi-specialty appointment scheduling using Epic EHR systems
- Verify insurance coverage and collect co-pays accurately
- Maintain strict HIPAA compliance for all patient communications
- Train and mentor new reception staff on clinic protocols
- Collaborate with clinical teams to optimize patient flow
- Handle administrative tasks including filing, scanning, and inventory management
Qualifications
- Minimum 2 years medical reception experience in a busy clinic
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance verification
- CPR/BLS certification required
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required
- Bilingual Spanish/English highly desirable