Job Description
Join our award-winning healthcare team as a Lead Medical Receptionist at Advanced Health Partners. We offer industry-leading compensation, comprehensive benefits, and a dynamic work environment in Stockton's premier medical district. This high-impact role combines exceptional patient service with advanced administrative responsibilities in a state-of-the-art facility. Our competitive compensation package includes health insurance, retirement matching, and generous paid time off.
Responsibilities
- Manage patient intake, scheduling, and insurance verification using Epic EMR systems
- Lead a team of 3+ receptionists with performance coaching and workflow optimization
- Handle complex billing inquiries and revenue cycle management tasks
- Maintain HIPAA compliance protocols for all patient communications
- Coordinate with clinical departments for seamless patient flow
- Implement patient experience improvement initiatives
- Supervise daily front desk operations during all business hours
Qualifications
- 3+ years of medical receptionist experience with EMR proficiency
- Proven leadership experience in healthcare administration
- Strong knowledge of medical billing codes and insurance processes
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional communication skills in English and Spanish
- Advanced proficiency in Microsoft Office Suite
- Ability to multitask in fast-paced clinical environments
- Strong problem-solving and conflict resolution abilities