Job Description
Join our award-winning healthcare team as a Lead Medical Receptionist at Premier Health Partners. We're seeking a professional with exceptional patient care skills to manage our front desk operations in our state-of-the-art Wichita facility. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment. Be the first point of contact for our diverse patient population while representing our commitment to excellence in healthcare delivery.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule and coordinate complex multi-specialty appointments
- Verify insurance eligibility and maintain accurate patient records
- Train and mentor new reception staff on protocols
- Handle confidential patient information with HIPAA compliance
- Collaborate with clinical teams to optimize patient flow
- Process billing and financial transactions
Qualifications
- 3+ years medical reception experience in a busy clinic
- Proficiency in EHR systems (Epic or NextGen preferred)
- Exceptional communication and conflict resolution skills
- Medical terminology certification required
- Proven ability to multitask in high-pressure situations
- Strong attention to detail with data entry accuracy
- Spanish bilingual skills highly desirable