Job Description
Join our award-winning healthcare team as a Lead Medical Receptionist in Plano, TX! We're seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art facility. Enjoy industry-leading compensation, comprehensive benefits, and career advancement opportunities in a supportive environment.
This premium role offers:
- Competitive salary with performance bonuses
- Medical, dental, and vision insurance
- 401(k) with employer matching
- Paid time off and holidays
- Ongoing professional development
Responsibilities
- Manage patient scheduling with precision and empathy
- Handle insurance verification and billing processes
- Train and mentor junior reception staff
- Maintain HIPAA-compliant medical records
- Coordinate multi-specialty appointments seamlessly
- Resolve patient inquiries with exceptional service
- Oversee office inventory and supply management
Qualifications
- 3+ years medical reception experience in a fast-paced clinic
- Expert knowledge of EHR systems (Epic/NextGen preferred)
- Certified Medical Administrative Assistant (CMAA) required
- Proven ability to handle high-volume patient flow
- Exceptional communication and conflict resolution skills
- Experience training and supervising staff
- Proficiency in medical billing codes (CPT/ICD-10)