Job Description
Join Newark's premier healthcare destination as our Lead Medical Receptionist. We're seeking a polished professional to elevate our patient experience in a state-of-the-art facility. This high-paying role offers competitive compensation, comprehensive benefits, and opportunities for career advancement within our growing network. Be the cornerstone of our patient-first culture while working alongside top-tier medical professionals.
Responsibilities
- Orchestrate seamless patient flow through advanced scheduling systems
- Execute precise insurance verification and billing procedures
- Maintain HIPAA-compliant electronic health records with 99% accuracy
- Train and mentor reception staff on customer excellence protocols
- Coordinate complex multi-specialty appointment logistics
- Implement patient satisfaction improvement initiatives
- Manage inventory of medical office supplies and equipment
Qualifications
- 3+ years in high-volume medical reception or administrative roles
- Expertise in Epic or NextGen EHR systems
- CCMA or RHIT certification preferred
- Proven ability to handle 50+ patient interactions daily
- Advanced knowledge of NJ Medicaid/Medicare regulations
- Crisis management certification or equivalent training
- Bilingual English/Spanish proficiency required