Job Description
Join Tulsa's premier healthcare team as a Lead Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our growing patient base. Enjoy competitive pay, comprehensive benefits package, and opportunities for career advancement in a state-of-the-art medical facility. Apply today to become the face of our thriving practice!
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Verify insurance coverage and maintain accurate billing records
- Coordinate multi-specialty appointments and referrals
- Implement HIPAA-compliant patient confidentiality protocols
- Train and mentor new reception team members
- Operate EMR systems (Epic experience preferred)
- Resolve patient inquiries with exceptional communication skills
Qualifications
- Minimum 2 years medical front desk experience
- Certified Medical Administrative Assistant (CMAA) preferred
- Proficiency in scheduling software and EMR systems
- Exceptional interpersonal and conflict resolution abilities
- Knowledge of medical terminology and insurance protocols
- High school diploma or equivalent; college degree a plus
- Ability to thrive in fast-paced healthcare environments