Job Description
Join our dynamic healthcare team as a Medical Receptionist at Desert Valley Medical Group! We're seeking a compassionate professional to be the first point of contact for patients in our Chandler, AZ practice. Enjoy a fully remote-friendly position with competitive benefits and opportunities for career growth in the medical field. If you excel in patient communication and administrative excellence, apply today!
Responsibilities
- Manage patient intake via phone, email, and virtual scheduling platforms
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with strict HIPAA compliance
- Process billing codes and assist with insurance documentation
- Support telehealth appointments with technical setup and patient guidance
- Maintain clean digital filing systems and document management
Qualifications
- Minimum 1 year of medical office/reception experience required
- Proficiency with EHR systems (e.g., Epic, Cerner) and scheduling software
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication skills and conflict resolution abilities
- Ability to multitask in a fast-paced virtual environment
- High school diploma or equivalent; certification preferred
- Reliable home office setup with high-speed internet