Job Description
Join our award-winning healthcare team as a Medical Receptionist in sunny Corpus Christi, TX! Coastal Health Partners is seeking a compassionate professional to serve as the first point of contact for our patients. This role offers competitive compensation, comprehensive benefits, and the opportunity to make a daily impact in our community. We pride ourselves on a supportive work environment with modern facilities and cutting-edge technology. If you thrive in dynamic healthcare settings and excel at creating welcoming experiences, apply today!
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer multi-line phones, triage inquiries, and route calls to appropriate departments
- Verify insurance coverage and maintain accurate patient records in EHR systems
- Process medical forms, collect co-pays, and handle confidential patient information
- Coordinate with clinical staff to ensure seamless patient flow and efficient office operations
- Assist with administrative tasks such as filing, data entry, and inventory management
- Support patient education initiatives and provide basic information about services
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical front desk or healthcare administration
- Proficiency with EHR systems (Epic, Athena, or similar) and MS Office Suite
- Exceptional communication skills with ability to handle sensitive situations
- Strong organizational skills with attention to detail and multitasking ability
- Knowledge of medical terminology and insurance verification processes
- Bilingual (English/Spanish) proficiency required
- Valid CPR certification or willingness to obtain within 30 days