Job Description
Join our award-winning healthcare team at Capital City Medical Group, Baton Rouge's premier multi-specialty practice. We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. Enjoy a supportive environment, competitive compensation, and comprehensive benefits while serving our diverse community.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Coordinate appointment scheduling across multiple specialties
- Verify insurance eligibility and collect co-pays accurately
- Maintain electronic health records (EHR) with precision
- Handle patient inquiries via phone and in-person with professionalism
- Assist with medical forms processing and documentation
- Collaborate with clinical staff to optimize patient flow
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years medical front desk or healthcare administration experience
- Proficiency in EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to maintain HIPAA compliance standards
- Positive attitude and commitment to patient-centered care