Job Description
Join our award-winning healthcare team as a Medical Receptionist in Charlotte, NC! We're seeking a compassionate professional to be the first point of contact for our patients. This full-time role offers competitive compensation, comprehensive benefits, and a supportive environment where you can make a real difference in patient care. If you're detail-oriented, thrive in fast-paced settings, and are passionate about healthcare excellence, we encourage you to apply today.
Responsibilities
- Manage patient intake, check-ins, and appointment scheduling with precision
- Handle patient registration and insurance verification processes
- Coordinate communication between patients, physicians, and clinical staff
- Maintain accurate medical records and HIPAA-compliant documentation
- Assist with billing inquiries and payment processing
- Prepare charts and ensure exam rooms are ready for patient visits
- Respond to patient calls and emails with professionalism and empathy
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 1 year of medical office or reception experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Strong knowledge of medical terminology and HIPAA regulations
- Exceptional interpersonal skills with a customer service focus
- Ability to multitask in a fast-paced clinical environment
- Excellent organizational and time-management abilities
- Positive attitude and commitment to patient-centered care