Job Description
Join our award-winning healthcare team in paradise! Pacific Health Group is urgently seeking a compassionate and professional Medical Receptionist to serve as the first point of contact for patients at our Honolulu clinic. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact in our community. If you thrive in fast-paced environments and excel in patient-centered care, apply now!
Responsibilities
- Manage patient intake, check-ins, and appointment scheduling using EHR systems
- Verify insurance coverage and collect co-payments accurately
- Coordinate patient flow between clinical departments and providers
- Handle confidential patient information with HIPAA compliance
- Assist with medical billing coding and claims processing
- Maintain organized digital and physical filing systems
- Respond to patient inquiries via phone, email, and in-person
Qualifications
- Minimum 1 year medical front desk/reception experience
- Proficiency in EHR systems (Epic, NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and multitasking abilities
- High school diploma or equivalent; CMA/CPC certification a plus
- Ability to remain calm and professional under pressure
- Valid Hawaii driver's license and reliable transportation