Job Description
Join Alaska Health Partners as a Medical Receptionist and become the first point of contact for our patients in Anchorage's premier healthcare facility. We're seeking a compassionate professional to manage our front desk operations with exceptional efficiency and warmth. This direct-hire opportunity offers competitive compensation, comprehensive benefits, and a supportive team environment where your contributions directly impact patient experiences.
As a key member of our administrative team, you'll handle scheduling, insurance verification, and patient intake while maintaining HIPAA compliance standards. We value candidates who thrive in fast-paced settings and possess strong organizational skills. If you're passionate about healthcare administration and ready to grow your career in Anchorage's vibrant medical community, we encourage you to apply today.
Responsibilities
- Manage patient scheduling, cancellations, and appointment coordination using our EHR system
- Verify insurance coverage and maintain accurate patient records
- Handle incoming calls and triage patient inquiries to appropriate departments
- Process registration forms, collect co-pays, and manage billing documentation
- Assist with medical supply inventory management and office equipment maintenance
- Collaborate with clinical staff to ensure seamless patient flow and wait time optimization
- Maintain HIPAA compliance in all patient interactions and record handling
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical front desk or reception role
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance verification processes
- Exceptional communication skills with diverse patient populations
- Ability to multitask efficiently in high-volume clinical environments
- Certified Medical Administrative Assistant (CMAA) certification highly desirable
- Alaska residency required due to on-site scheduling needs