Job Description
Join our award-winning healthcare team as a Medical Receptionist and become the first point of contact for patients seeking exceptional care. At Portland Health Group, we combine cutting-edge medical services with compassionate patient experiences. As a key member of our administrative staff, you'll ensure seamless clinic operations while supporting our mission to deliver personalized healthcare solutions. We offer competitive benefits, professional development opportunities, and a supportive work environment in Portland's vibrant healthcare district. If you're passionate about patient care and possess exceptional organizational skills, we encourage you to apply today.
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Schedule and confirm appointments while optimizing provider calendars
- Handle insurance verification and billing inquiries
- Maintain accurate patient records and confidential documentation
- Coordinate with clinical staff to support patient flow
- Process payments and manage daily financial transactions
- Answer multi-line phone calls with professionalism and empathy
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency in EMR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy in documentation
- Basic computer proficiency with MS Office Suite