Job Description
Join our dynamic healthcare team at HealthCare Plus Medical Center in Anaheim! We're seeking a compassionate Medical Receptionist to be the first point of contact for patients in our state-of-the-art facility. This vital role combines administrative excellence with patient-centered care in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in one of California's most vibrant healthcare communities.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule appointments and maintain accurate electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Coordinate with medical staff to ensure smooth patient flow
- Manage multi-line phone system and direct communications
- Prepare and maintain confidential patient documentation
- Assist with patient registration and demographic updates
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years medical receptionist or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-pressure environment
- Detail-oriented with strong organizational abilities