Job Description
Join our award-winning medical practice in Tucson as a Medical Receptionist and become the first point of contact for our patients! We're urgently seeking a compassionate professional to deliver exceptional patient experiences while managing front desk operations. At Desert Health Partners, we pride ourselves on a supportive team environment and opportunities for growth. If you thrive in fast-paced healthcare settings and excel in multitasking, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule appointments, verify insurance coverage, and collect co-pays
- Maintain accurate patient records and confidential information
- Coordinate with clinical staff to ensure smooth patient flow
- Answer multi-line phone systems and triage inquiries appropriately
- Process medical forms and maintain supply inventory
- Assist with billing inquiries and patient education materials
Qualifications
- High school diploma or equivalent required; certification preferred
- 1+ years medical office or customer service experience
- Proficiency in EHR systems (Epic, NextGen) and MS Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Valid Arizona driver's license and reliable transportation