Job Description
Join our award-winning healthcare team in Toledo as a Medical Receptionist! ProCare Medical Group is seeking a compassionate professional to deliver exceptional patient experiences at our state-of-the-art facility. As the first point of contact, you'll play a vital role in creating a welcoming environment while ensuring seamless clinic operations. We offer competitive pay, comprehensive benefits, and opportunities for career growth in a supportive atmosphere. If you're passionate about healthcare excellence and thrive in fast-paced settings, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Answer and direct incoming calls with professionalism and empathy
- Schedule appointments and coordinate with healthcare providers
- Verify insurance coverage and collect co-payments accurately
- Maintain organized medical records and confidential patient data
- Assist with patient registration forms and documentation
- Coordinate referrals and communicate with external providers
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years medical reception or front desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and customer service skills
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge
- Ability to multitask in a fast-paced environment
- CPR certification preferred (training provided if needed)