Job Description
Join our dynamic healthcare team as a Medical Receptionist at Oakland Medical Center! We're seeking a compassionate and organized professional to be the first point of contact for our patients. In this vital role, you'll ensure seamless front desk operations while delivering exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in Oakland's thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer and route incoming calls professionally
- Schedule appointments and maintain accurate calendars
- Verify insurance information and collect co-pays
- Maintain organized medical records and documentation
- Coordinate with clinical staff for patient flow
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception experience preferred
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Knowledge of medical terminology and HIPAA compliance
- Exceptional attention to detail and organizational skills