Job Description
Join our award-winning healthcare team as a Medical Receptionist at Chicago Health Center! We're seeking a compassionate professional to be the first point of contact for our patients. You'll manage front desk operations, coordinate patient flow, and ensure a seamless experience in our state-of-the-art facility. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in the heart of downtown Chicago.
Responsibilities
- Manage patient check-in/check-out processes and verify insurance information
- Schedule appointments efficiently using Epic EHR system
- Handle phone inquiries and triage urgent calls
- Maintain accurate patient records and confidential documentation
- Assist with medical billing and coding procedures
- Coordinate with clinical staff to ensure smooth patient flow
- Process payments and manage daily cash reconciliation
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 2 years medical office experience
- Proficiency with EHR systems (Epic experience required)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and multitasking abilities
- Customer service-oriented with problem-solving skills
- Ability to work in a fast-paced environment
- Basic knowledge of ICD-10 and CPT coding