Job Description
Join Detroit Health Partners as a Medical Receptionist and become the friendly face of our thriving healthcare practice! We're seeking a compassionate professional to manage front desk operations, ensuring exceptional patient experiences in our modern downtown facility. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in Detroit's dynamic healthcare sector.
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures
- Schedule appointments efficiently using Epic EHR systems
- Verify insurance coverage and collect patient payments
- Maintain accurate medical records and confidentiality protocols
- Coordinate with clinical staff for patient flow optimization
- Handle multi-line phone systems and triage calls appropriately
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent required
- 1+ years medical front desk experience preferred
- Proficiency in EHR systems (Epic experience a plus)
- Strong communication and multitasking abilities
- Knowledge of HIPAA regulations and medical terminology
- Exceptional customer service and conflict resolution skills
- Ability to work efficiently in fast-paced environments
- Valid CPR certification or willingness to obtain