Job Description
Join our dynamic healthcare team as a Medical Receptionist at Orlando Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Orlando. If you thrive in fast-paced settings and excel at patient communication, apply today to become part of our award-winning medical family!
Responsibilities
- Manage patient check-in/out procedures efficiently
- Schedule appointments and maintain electronic health records
- Verify insurance coverage and collect co-payments
- Coordinate with clinical staff for seamless patient flow
- Handle incoming calls and triage patient inquiries
- Prepare and maintain administrative documentation
- Assist with medical billing processes
- Ensure compliance with HIPAA regulations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year medical reception experience
- Proficiency in EMR systems (Epic preferred)
- Exceptional interpersonal and communication skills
- Strong attention to detail and multitasking ability
- Basic knowledge of medical terminology
- Customer service mindset with problem-solving aptitude
- Ability to work flexible shifts including evenings