Job Description
Join our award-winning healthcare team as a Medical Receptionist at Chula Vista Medical Center. We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting our clinical operations. Enjoy a modern work environment, competitive benefits, and opportunities for growth in one of San Diego's most vibrant communities.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Schedule appointments and coordinate referrals with specialists
- Verify insurance coverage and collect co-pays accurately
- Handle confidential patient information with HIPAA compliance
- Assist with medical records management and documentation
- Support triage by relaying messages to clinical staff
- Maintain a clean and organized reception area
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency with EHR systems (Epic or Athena preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Certified Medical Assistant (CMA) or similar certification a plus