Job Description
Join our award-winning healthcare team as a Medical Receptionist in Mesa, AZ! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art clinic. Enjoy a remote-friendly environment with flexible hybrid options (3 remote days/week) while delivering exceptional patient experiences. Our modern practice offers competitive benefits, career growth opportunities, and a supportive culture focused on patient care excellence.
Responsibilities
- Manage patient scheduling, registration, and check-in processes
- Handle phone calls and digital communications with professionalism
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical teams for seamless patient flow
- Process payments and manage billing inquiries
- Ensure HIPAA compliance in all patient interactions
- Assist with administrative tasks including document scanning and filing
Qualifications
- Minimum 1 year medical reception or front desk experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- High-speed internet and quiet home office setup for remote work
- Certified Medical Administrative Assistant (CMAA) a plus
- Ability to work independently while maintaining team collaboration