Job Description
Join our award-winning healthcare team at Bluegrass Medical Center as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Lexington's premier medical facility. Apply today to become part of our patient-centered team!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and maintain electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Coordinate with medical staff to ensure smooth patient flow
- Answer multi-line phone system with exceptional customer service
- Process medical forms and maintain accurate documentation
- Assist with patient education materials and facility orientation
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of medical office or customer service experience
- Proficiency in EHR systems (Epic/EMR) and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and data entry skills
- Flexibility to work occasional evenings/weekends if needed