Job Description
Join our award-winning healthcare team as a Medical Receptionist at CityMed Healthcare Group! We're seeking a compassionate professional to be the first point of contact for patients in our Newark practice. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills directly impact patient care. If you thrive in fast-paced medical settings and excel at creating positive experiences, apply today to start your rewarding career journey!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments using Epic EHR software while coordinating with specialists
- Verify insurance coverage and maintain accurate patient records
- Handle multi-line phone system and triage urgent calls appropriately
- Process medical forms and ensure HIPAA compliance at all times
- Assist with billing inquiries and collections coordination
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years' experience in healthcare reception or front desk role
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication skills in English and Spanish (bilingual a plus)
- Ability to multitask in high-pressure environments