Job Description
Join our award-winning healthcare team as a Medical Receptionist at HealthFirst Medical Center! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinical operations. This role is perfect for detail-oriented individuals who thrive in fast-paced medical environments and want to make a difference in patient care.
Responsibilities
- Manage patient check-in/check-out procedures efficiently
- Schedule appointments and coordinate with multiple departments
- Verify insurance information and maintain accurate patient records
- Handle phone calls and triage patient inquiries
- Process billing forms and insurance documentation
- Assist with medical office administrative tasks
- Maintain HIPAA compliance and patient confidentiality
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office or customer service experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Strong interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology
- Exceptional attention to detail and organizational skills