Job Description
Join our award-winning healthcare team as a Medical Receptionist in Baltimore! We're seeking a compassionate professional to be the first point of contact for our patients. This full-time role offers competitive pay, comprehensive benefits, and a supportive environment where you can grow your career in healthcare administration.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and maintain electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Coordinate with medical staff to ensure seamless patient flow
- Answer multi-line phone calls and triage urgent requests
- Process medical forms and maintain organized filing systems
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical office or customer service experience
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Knowledge of HIPAA compliance regulations
- Basic medical terminology knowledge