Job Description
Join our dynamic healthcare team as a Medical Receptionist in El Paso! We're seeking a compassionate professional to serve as the first point of contact for patients. This remote-friendly role combines in-office presence with flexible remote work options, offering an ideal work-life balance. At Sunrise Health Partners, we prioritize patient experience and professional growth, providing competitive benefits and a supportive environment.
Responsibilities
- Manage patient intake, scheduling, and verification of insurance information
- Coordinate telehealth appointments for remote patients
- Maintain accurate electronic health records (EHR) systems
- Handle confidential patient communications via phone and secure messaging
- Assist with billing processes and collections support
- Collaborate with clinical staff to ensure seamless patient flow
- Implement infection control protocols in reception areas
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and telehealth platforms
- Strong communication skills in both English and Spanish
- Ability to work independently in remote settings while maintaining professionalism
- Knowledge of HIPAA compliance and medical terminology
- Exceptional organizational and multitasking abilities