Job Description
Join Tampa Bay Wellness Center as a Medical Receptionist and become the first point of contact for our patients! We're seeking a compassionate professional to deliver exceptional service in a fast-paced healthcare environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. Apply today to start your rewarding career in Tampa's thriving medical community.
Responsibilities
- Manage patient intake, scheduling appointments, and verifying insurance information
- Answer multi-line phone calls and triage patient inquiries with empathy
- Process medical forms, maintain electronic health records (EHR), and ensure HIPAA compliance
- Coordinate with clinical staff to optimize patient flow and minimize wait times
- Handle billing inquiries, process co-pays, and assist with insurance claims
- Maintain a clean, organized reception area and manage office supplies inventory
- Support administrative tasks including filing, data entry, and correspondence
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of experience in medical reception or healthcare administration
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional communication skills and ability to multitask in high-pressure situations
- Strong attention to detail with accurate data entry and record-keeping abilities
- Knowledge of medical terminology and insurance verification processes
- Ability to maintain confidentiality and adhere to HIPAA regulations
- Positive attitude with excellent customer service orientation