Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Raleigh! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art clinic. If you thrive in fast-paced environments and excel at delivering exceptional patient experiences, this is your opportunity to make a meaningful impact.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Schedule and confirm appointments using advanced EHR systems
- Handle insurance verification and billing inquiries
- Maintain organized medical records and confidential documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and manage daily financial transactions
- Answer multi-line phone system with professionalism
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or front desk role
- Proficiency in EHR systems (Epic or NextGen a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Valid North Carolina driver's license (if required for errands)