Job Description
Join our award-winning healthcare team in Saint Paul as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. In this full-time role, you'll manage front desk operations, schedule appointments, and ensure seamless patient experiences. HealthCare Plus Clinic offers competitive benefits, professional development opportunities, and a supportive environment where your contributions directly impact patient care. Apply today to become part of our mission to deliver exceptional healthcare services to the Saint Paul community.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer multi-line phone systems and schedule appointments
- Verify insurance eligibility and collect co-pays
- Maintain accurate electronic health records (EHR)
- Coordinate with medical staff for patient flow
- Handle billing inquiries and process payments
- Prepare daily reports for clinic management
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years medical office/reception experience
- Proficiency with EHR systems (Epic/Meditech a plus)
- Strong knowledge of medical terminology
- Exceptional communication and customer service skills
- Ability to multitask in fast-paced environment
- Basic understanding of insurance verification processes
- Professional appearance and demeanor