Job Description
Join our award-winning healthcare team as a Medical Receptionist in Greensboro, NC! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy a remote-friendly hybrid schedule with 2 days/week telework flexibility while delivering exceptional patient experiences. Our modern facility offers competitive benefits, career growth opportunities, and a supportive environment.
As a key member of our administrative team, you'll ensure smooth clinic operations through efficient scheduling, patient registration, and coordination with clinical staff. We provide comprehensive training on our state-of-the-art EHR system and offer tuition reimbursement for medical certifications.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes
- Handle insurance verification and billing inquiries
- Maintain accurate electronic health records (EHR) in compliance with HIPAA
- Coordinate with clinical staff for patient flow and appointment management
- Answer multi-line phone system and triage patient calls
- Process payments and manage daily cash reconciliation
- Prepare correspondence and administrative documentation
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years medical reception/front desk experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to work independently with minimal supervision
- Valid North Carolina driver's license and reliable transportation