Job Description
Join our dynamic healthcare team at Stockton Health Group as a Medical Receptionist! We're seeking a compassionate and organized professional to be the first point of contact for our patients. In this vital role, you'll manage front desk operations, ensure seamless patient flow, and contribute to a welcoming environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a supportive clinic setting. If you thrive in fast-paced medical environments and excel at patient-centered service, apply today!
Responsibilities
- Manage patient check-in/check-out processes and verify insurance information
- Schedule appointments efficiently while maintaining accurate calendars
- Handle phone calls, emails, and patient inquiries with professionalism
- Maintain organized medical records and confidentiality protocols
- Assist with medical billing coding and documentation
- Coordinate with clinical staff to optimize patient flow
- Process payments and manage daily financial transactions
Qualifications
- High school diploma or equivalent; medical administrative training preferred
- 1+ years of experience in medical office or healthcare setting
- Proficiency with EMR systems (Epic, eClinicalWorks a plus)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication and multitasking abilities
- Detail-oriented with excellent organizational skills
- Ability to remain calm under pressure during peak hours