Job Description
Join our award-winning healthcare team in Memphis as a Medical Receptionist and become the welcoming face of our practice! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment in one of Tennessee's most vibrant cities. Apply today to start your rewarding career in healthcare administration!
Responsibilities
- Manage patient intake, check-in/check-out processes, and appointment scheduling
- Handle phone calls, emails, and digital communications with professionalism
- Verify insurance information and maintain accurate patient records
- Assist with medical billing coding and documentation tasks
- Coordinate with clinical staff to ensure seamless patient flow
- Manage office inventory and supply ordering
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in healthcare reception or front desk role
- Proficiency in EHR systems (Epic, NextGen) and MS Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Knowledge of medical terminology and insurance processes
- Ability to remain calm under pressure in fast-paced settings
- Tennessee driver's license and reliable transportation