Job Description
Join our award-winning healthcare team as a Medical Receptionist at Tampa Bay Medical Group. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinical staff. Enjoy competitive benefits, continuing education opportunities, and a collaborative environment dedicated to excellence in patient care.
Our state-of-the-art facility in downtown Tampa offers modern amenities and a supportive culture. We provide comprehensive training and career advancement pathways for dedicated team members.
Responsibilities
- Manage patient scheduling, registration, and check-out processes with precision
- Handle incoming calls and triage patient inquiries according to protocols
- Maintain accurate electronic health records (EHR) documentation
- Verify insurance eligibility and collect co-pays efficiently
- Coordinate with clinical staff to ensure seamless patient flow
- Prepare and maintain medical documentation and correspondence
- Support infection control protocols and office inventory management
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic/EMR experience a plus)
- Strong knowledge of HIPAA compliance and medical terminology
- Exceptional communication and multitasking abilities
- Ability to remain calm under pressure during high-volume periods
- Valid Florida driver's license and reliable transportation
- Spanish bilingual skills highly desirable