Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist in Chandler, AZ! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical office operations remotely. Enjoy competitive pay, comprehensive benefits, and flexible work arrangements with our patient-centered practice.
This hybrid role combines remote administrative tasks with occasional on-site patient interactions. You'll be the first point of contact for our diverse patient population, ensuring smooth clinic operations while maintaining HIPAA compliance and service excellence.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via telehealth platforms
- Handle inbound/outbound calls and digital communications with professionalism
- Maintain accurate electronic health records (EHR) and patient databases
- Coordinate between patients, providers, and clinical staff for seamless care delivery
- Process billing inquiries and support revenue cycle management
- Assist with administrative tasks including medical records management
- Uphold strict confidentiality and HIPAA compliance standards
Qualifications
- Minimum 2 years medical receptionist or healthcare administrative experience
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Exceptional communication and customer service skills
- Strong organizational abilities with attention to detail
- Knowledge of medical terminology and insurance processes
- Ability to work independently with minimal supervision
- High-speed internet and quiet home office environment
- Current Basic Life Support (BLS) certification preferred